Résidence Vacancéole - Les Balcons d'Aix

In case of late arrival (outside reception opening hours): please inform the reception of the residence, whose contact details appear on your booking confirmation. You can also indicate this information in the "Special Requests" section in addition to your call. For stays of 1 to 3 nights, bed linen and towels are included. The end-of-stay cleaning is included, with the exception of the kitchen and the dishes. For stays of 4 nights or more, bed linen, towels and end-of-stay cleaning are not included but can be added optionally, after reservation, from the Vacanceole Customer Area. Pets are allowed (1 max./ accommodation) with supplement (12 € / day and 65 € / week). The option can be added after booking from the Vacanceole Customer Area. For group bookings (from 5 accommodations) specific group conditions apply: prepayment of the total amount at the time of booking and free cancellation possible until D-42. Thank you for contacting us. A photo ID and a credit card will be required upon check-in. A bank imprint of € 300 is requested on arrival as a security deposit, then lifted after the stay provided that the accommodation is returned in good condition (inventory of fixtures compliant).Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.